OPay, a leading financial service institution, has urged its customers to link the mandatory Bank Verification Number (BVN) or National Identification Number (NIN) to their accounts.
A statement by the firm advised those who have not done the account information update to do so by clicking the in-app notification and follow the steps therein as mandated by the Central Bank of Nigeria(CBN).
For complaints or challenges encountered during the process, it urged customers to contact the customer service for assistance via the app , its official social media channels, or its offices closest to them.
It added that they are available 24 hours daily to resolve any complaints and guide users through the process.
Managing Director and Chief Executive Officer of Opay, Dauda Gotring said :”We understand the importance of providing a seamless and secure experience for our customers.
“This verification process will contribute to a safer financial ecosystem for everyone. We encourage all users to verify their accounts with BVN or NIN and we have built the product to guarantee a smooth process and 24/7 customer service via all channels to provide any support needed .
Contact OPay Customer Service in-app self-service, WhatsApp: 09165998936, phone: 0700 8888 328 or 020 18888 328,Social Channels: Instagram: @opay.ng , Twitter: OPay _ NG, Facebook: Nigeria.OPay or visit any of the 17 OPay offices near you.”
