A total of 51,631 power consumers were metered by electricity distribution companies in November 2023, as the number of unmetered customers moved to 7,313,039, the latest report on metering in the Nigeria Electricity Supply Industry showed.
In the report, put together by the Nigerian Electricity Regulatory Commission and obtained in Abuja on Saturday evening, the regulator stated that the total number of registered customers in the NESI as of November 2023 was 13,112,134.
Of this figure, the total number of metered customers was 5,799,095, while the metering rate was 44.23 per cent.
The report showed that though Ikeja Disco had the highest metering rate of 72.43 per cent, it was the only Disco that did not meter any customer in November 2023.
The other 10 power distribution companies provided meters for customers in their various franchise areas.
The report also revealed that the highest complaints in the NESI in November was the lack of meters, as this accounted for 62.23 per cent of the total complaints in the sector during the review month.
Other categories of complaints include billing (9.33 per cent), interruption (8.27 per cent), disconnection (0.97 per cent), voltage (1.63 per cent), load shedding (0.28 per cent), delay in connection (0.17 per cent), and others (17.13 per cent).
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