Nigeria’s Civil Service To Go Fully Digital By End Of 2025 – HCSF

Wednesday June 11, 2025|

The Head of the Civil Service of the Federation (HCSF), Mrs. Didi Esther Walson-Jack, has assured that Nigeria’s civil service will fully digitalize its operations by December 31, 2025.

She gave the assurance on Wednesday in Abuja during an interactive session with journalists at the World Press Conference to commemorate the 2025 African Public Service Day and the Civil Service Week.

Walson-Jack revealed that no fewer than 11 ministries have already fully digitalized their operations, with others at various stages of transition to paperless systems.

“You know, at the beginning of this year, we realized that our strategy plan ends precisely on December 31. So, we decided to accelerate the implementation of all pillars of reform in that plan. One of the key pillars is digitalization,” she said.

“We’re telling all MDAs to go paperless, and we’re not asking them to do what we haven’t done. I’m happy to inform you that even before I came on board, the Office of the Head of the Civil Service of the Federation had already gone paperless.”

She noted that just last week, she launched the Enterprise Content Management System at the Federal Ministry of Health, making it the 11th ministry to go fully paperless.

Speaking on the ministries yet to complete the transition, Walson-Jack acknowledged challenges such as funding constraints, which are being addressed with support from development partners.

“The race to December 31, 2025, is on. By the grace of God and through our hard work, the civil service will be fully paperless by then,” she said.

She emphasized that digital transformation is not limited to eliminating paper documents but includes automating workflows and operational processes.